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Frequently Asked Questions

  • Q1: How do I book a safari with Pita Safaris?

    Booking is easy! Contact us via our website, WhatsApp, or email. Once you select your Kenya safari tour, Tanzania safari holiday, or gorilla trekking safari, we provide a detailed quote and booking form. A 30% non-refundable deposit secures your safari package.

  • Q2: What payment methods do you accept?

    We accept M-Pesa (Kenya clients), international bank transfers (USD or KES), and secure card payments via Visa or Mastercard.

  • Q3: When is the final payment due?

    Final payment is due 30–60 days before departure. Bookings made within 30 days require full payment upfront.

  • Q4: Are gorilla and chimpanzee permits included?

    Yes, our Uganda gorilla trekking, Volcanoes National Park safaris, and chimpanzee tracking Kibale tours include permits. These are prepaid, limited, and non-refundable.

  • Q5: Which countries does Pita Safaris operate in?

    We operate in Kenya, Tanzania, Uganda, and Rwanda. Top destinations include:

    • Masai Mara safari Kenya
    • Amboseli elephant safari
    • Lake Nakuru National Park
    • Serengeti safari tours
    • Ngorongoro Crater safari
    • Bwindi safaris
    • Akagera safari Rwanda
  • Q6: Can I customize my East Africa safari itinerary?

    Absolutely! From Kenya honeymoon safaris to Tanzania adventure and beach safaris, we design tailor-made trips for families, couples, and solo travelers.

  • Q7: What is the East African Tourist Visa (EATV)?

    The EATV allows multi-entry access to Kenya, Uganda, and Rwanda for 90 days. Ideal for combining gorilla trekking, Kenya wildlife tours, and Rwanda cultural safaris.

  • Q8: What types of safaris do you offer?
    • Budget camping safari Kenya & Tanzania
    • Midrange Kenya safari and Tanzania lodge safari
    • Luxury private safaris
    • Big Five safaris Kenya & Tanzania
    • Diani Beach safari extension
    • Zanzibar beach safari
  • Q9: Do you organize group joining safaris?

    Yes! Join others on affordable group Kenya safari holidays or budget Tanzania safaris, perfect for solo travelers and students.

  • Q10: What should I pack?

    Neutral clothing, sunscreen, insect repellent, hat, power bank, camera, flashlight, and a sleeping bag for camping safaris.

  • Q11: Do I need to bring a sleeping bag?

    Yes, for budget safari Kenya or Tanzania, we provide tents and mattresses. You bring your own sleeping bag.

  • Q12: Is electricity available?

    Kenya lodge safaris and midrange/luxury camps have electricity. Camping safaris may rely on solar power.

  • Q13: Do I need a visa?

    Yes. Apply for Kenya safari visa online, or visas for Tanzania, Uganda, Rwanda depending on your itinerary.

  • Q14: Is travel insurance required?

    Yes. It must cover medical emergencies, evacuation (e.g., via AMREF Flying Doctors), and trip cancellations.

  • Q15: What vaccinations are needed?

    Yellow Fever, typhoid, Hepatitis A/B, and malaria prophylaxis are recommended. Check country-specific health requirements.

  • Q16: What vehicles do you use?

    Custom 4x4 Land Cruisers with pop-up roofs for game viewing in Kenya national parks, Serengeti, and Uganda reserves.

  • Q17: Will I have internet access?

    Most midrange Kenya safaris and luxury lodges offer Wi-Fi. Mobile coverage varies.

  • Q18: Are safaris safe?

    Yes! We operate with certified guides and trusted partners. Your safety is our top priority.

  • Q19: What if I have a medical emergency?

    We use trusted evacuation services and ensure your insurance covers emergencies.

  • Q20: What currency should I bring?

    Bring USD for park fees/tips. Kenyan Shillings (KES), Tanzanian Shillings (TZS), and others for local purchases.

  • Q21: How much should I tip?
    • Safari Guide: $10–$20/day/person
    • Safari Cook: $5–$10/day
    • Lodge staff: At your discretion
  • Q22: Are bathrooms available?

    Yes. Tsavo budget safari campsites and public camps in Kenya and Tanzania national parks have shared toilets. Lodges have ensuite facilities.

  • Q23: Can you accommodate special diets?

    Yes! From vegan meals in Mount Kenya climbing trips to gluten-free options in Uganda cultural safaris—just let us know in advance.

  • Q24: Are meals included?

    Yes. All Kenya safari packages, Ngorongoro Crater safaris, and lodge stays include meals unless noted otherwise.

  • Q25: Are airport transfers included?

    Yes, for most Kenya safaris, Zanzibar beach safari, and Rwanda safari holidays.

  • Q26: Can you book domestic flights?

    Yes. We can fly you to Masai Mara, Serengeti, Bwindi, or Zanzibar to suit your itinerary.

  • Q27: Can I use a drone?

    Drones are restricted in most parks across Tanzania national parks, Kenya, and Rwanda. Permits required.

  • Q28: When is the best time for safari photography?

    Early mornings and golden hours in the Kenya dry season safaris or Serengeti migration season offer ideal conditions.

  • Q29: What is your cancellation policy?

    Refer to our Terms & Conditions for info on cancellation windows, deposit forfeiture, and Kenya travel packages rescheduling.

  • Q30: Can I travel solo?

    Yes! We welcome solo travelers on both private safaris and group joining safaris in Kenya and Tanzania.

  • Q31: Are safaris suitable for families?

    Yes! We offer Kenya family safari packages with child-friendly guides, kid-sized game drives, and fun educational activities.

     

    Need Help Planning Your Safari? Still have questions about your Kenya safari holidays, Tanzania honeymoon safari, or gorilla trekking Rwanda? Reach out to the trusted East Africa safari planner – Pita Safaris.

    Email: [email protected]
    Website: www.pitasafaris.com
    Nairobi, Kenya

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